👥Community Moderation Page
Purpose
This document aims to establish clear and concise guidelines on what PancakeSwap expects from the moderation of all of its social channels. This includes Telegram, Discord, Reddit, and other communities for which PancakeSwap may have or request moderation.
A social media moderator is expected to adhere to the policies and rules set by PancakeSwap. This may include removing or editing inappropriate spam or misleading content, blocking or banning users who violate the rules, and responding to community questions and concerns clearly and professionally. A good moderator should also be objective and fair when making decisions and be able to maintain calm and composure in difficult situations. Additionally, a moderator is expected to be proactive and willing to learn and adapt to the community's needs.
Communities
This section includes and communicates, as of today, all the official communities that PancakeSwap currently has.
The moderation application is open to all our active communities. The suggestion can be proposed in the application form even if there is the idea to formalize or create a new one.
Telegram
Currently we have 13 official communities on Telegram, namely:
English
Spanish
Chinese
Russian
Turkish
Philippine
Vietnamese
Brazilian-Portuguese
Indonesian
French
Italian
Georgian
Japanese
Dach
Note: If you think there is a community that deserves to be official, let us know.
Discord
Discord is a communication platform allowing PancakeSwap users to communicate through voice, text, and video.
Our Discord channel currently has more than 33000 members, and we are eager to have new ambassadors who can help us in moderating the server.
Reddit
We also invite you to join our vibrant Reddit community, which has 85000 members and is growing daily.
We have a friendly and welcoming atmosphere and encourage members to share their thoughts and perspectives openly and respectfully.
Roles
The moderation on PancakeSwap will consist of two roles, Community Lead Moderator and Community Moderator. These roles will be reviewed periodically to maintain the quality and objectivity of our ambassadors.
Community Lead Moderator
Lead the Moderation Team
Oversee and guide the moderation team to ensure they fulfill their responsibilities
Enforce the community's rules efficiently and fairly
Make sure all team members are aware of the latest community rules and policies
Share and collaborate with the PancakeSwap Team about the community news
Requirements to Apply
Strong leadership skills and experience leading a team
Excellent communication and collaboration skills
Strong understanding of community rules and policies
Ability to enforce rules and maintain objectivity
To have knowledge and experience in the world of cryptocurrencies, whether as a DeFi user, trader, developer, or in any other way.
To have communication and conflict resolution skills to maintain a healthy and constructive environment in the group.
To dedicate time and effort to consistently and efficiently moderate the group.
Community Moderator
Enforce the community's rules and maintain a safe and enjoyable environment for all members.
Reviewing and approving content posted by users
Monitoring conversations in the community chat, removing spam and inappropriate behavior
Responding to questions and concerns from community members.
Responsible for reporting serious issues to the Community Lead Moderator
Requirements to Apply
Strong understanding of community rules and policies
Ability to enforce rules and maintain a safe and enjoyable environment for all members
Experience reviewing and approving content posted by users
Strong communication and customer service skills
Ability to monitor conversations in the community chat and remove spam and inappropriate behavior
🙂 Want to be part of the PancakeSwap family? Apply now 👉 https://forms.gle/zkkW7waJ7XvP8FUe7
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