PancakeSwap
Launch App
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  • Welcome to PancakeSwap
    • Product Overview
    • ✨How-to Guides
      • Get Started (BSC)
        • Create a Wallet
        • Get BEP20 Tokens
        • Using PancakeSwap without Centralized Exchanges
        • Connect Your Wallet to PancakeSwap
      • Get Started (Aptos)
        • Create a Wallet
        • Get Aptos Coins
        • CAKE Bridging Guide
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        • Aptos FAQ
      • V3/V2 Migration
        • How to migrate
        • How v3 APR is calculated
        • FAQ
        • V2 Migration
          • Migrate Your Stakings
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    • 🗺️Roadmap
    • veCAKE Sunset
      • Staked Cake Redemption
      • 🔷[Archive] veCAKE
        • What is veCAKE?
        • How to get veCAKE?
        • Migrate from CAKE Pool
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          • FAQ
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        • What can you do as an Ambassador?
        • Benefits of a PancakeSwap Ambassador
        • Want to be an Ambassador?
        • ❓ FAQs Page
      • General FAQ
        • I need help
        • Troubleshooting Errors
        • What is an Approval Transaction?
        • Fixing Stuck Pending Transactions on MetaMask
    • 👨‍👨‍👦About Us
      • Team
        • The Kitchen Team
        • Become a Chef
          • Brand / Graphics Designer
          • Motion / Interaction Designer
          • Social Media & Content Manager
          • Developer Relations Manager
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          • Business Development Manager
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  • 👴Archive
    • 📂Legacy Products
      • 🖼️[Archived] NFT Marketplace
      • 🎮[Archived] Gaming Platform
        • 📒Brand Kit
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        • 🛡️Pancake Protectors
          • FAQ
      • 🍯[Archived] Pottery
        • How to Play Pottery
        • Pottery FAQ
      • 🧈[Archived] Trading Reward
        • How to Participate
          • Top Traders Campaign
          • CAKE Stakers Campaign
        • FAQ
      • 🤝[Archived] Simple Staking
        • How to start Simple Staking
        • FAQ
        • Terms & Conditions
      • 🎯[Archived] PancakeSwap Quest
        • Getting Started
        • How to Join and Complete a Quest
        • Rewards
      • 💧[Archived] Liquid Staking Integration
        • How To Liquid Stake
        • WBETH
          • WBETH FAQ
        • SnBNB
          • SnBNB FAQ
      • 💸[Archived] Options
        • Options Primer
        • CLAMM Options
        • Options FAQ
      • [Archived] CAKE Syrup Pool
        • How to use the Flexible Staking option
        • How to use the Fixed-Term Staking option
    • Old Tokenomics
      • CAKE Tokenomics v1
      • Controlling CAKE supply v1
    • How to Use Farms with BscScan
    • [Archived] Affiliate Program
      • Dashboard & Link
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  • Trade
    • 🔄Swap
      • Token Swaps
      • How to Trade
      • Fees and Routes
      • Market Maker Integration
      • Smart Router (V2)
        • How to trade using Smart Router
    • ♾️PancakeSwap Infinity
      • Key Features
      • Hooks
        • Dynamic Fee Hook
      • Pool Types
      • Farms
    • 🎯Limit Orders and Twap
      • How to use Limit Orders
      • How to use TWAP
    • 📈Perpetual Trading
      • What is Perpetual Trading?
      • Perpetual Trading V2
        • How can I use it?
        • Dumb Mode
          • Dumb Mode Guide
        • Degen Mode
          • Degen Mode Dynamic Fee
        • MADBTCUSD
          • MADBTCUSD FAQ
        • Perpetuals V2 Glossary
        • Forex
        • Perpetual Trading FAQ
          • Arbitrum
            • ALP Syrup Pool (Arbitrum)
              • ALP Buying & Selling Fees
        • Trading Rewards Program
          • Arbitrum
        • Supported Chains, Modes & Markets
      • Perpetual Trading V1
        • Perpetuals V1 Glossary
        • How can I use it?
        • V1 Perpetual Trading FAQ
    • 🏦Stableswap
      • How to StableSwap
    • 💳Buy Crypto
    • ❓Trading FAQ
      • Swap FAQ
      • v4 FAQ
      • Limit Orders and TWAP FAQ
  • Bridge
    • 🌉Bridging
      • Between EVMs
      • Between EVM and Aptos
      • Wormhole Bridge Guide
    • ❓Bridging FAQ
      • Wormhole Bridge FAQ
  • Earn
    • 🌊Liquidity Pools
      • How to Add/Remove Liquidity
      • ⛏️Pancake Picks
      • Zap
        • Zap (V2)
    • 🚜Yield Farming
      • How to Use Farms
        • How to Use Farms (Legacy)
      • APR/ROI/IL Calculator
      • Farming on Aptos
        • FAQ
      • Crosschain Farming
        • FAQ
    • 🥩Cake Staking
      • 🍯Syrup Pools - Stake CAKE
        • Syrup Pools
    • 🛍️IFO (Initial Farm Offering)
      • How to Participate in an IFO
      • How to Participate in CrossChain IFOs
      • FAQ
      • NFT Profile System
        • How to Set Up an NFT Profile
        • Teams
      • Contract Details
    • ❓Earn FAQ
      • Cake Staking FAQ
        • Syrup Pool FAQ & Troubleshooting
  • Play
    • 🔮Prediction
      • How to Use Prediction
      • AI Prediction
      • Prediction FAQ
      • Prediction Troubleshooting
      • Prediction Mini App
    • 🎟️Lottery
      • How to Play Lottery
      • Lottery FAQ
  • ❓Play FAQ
  • Trading Tools
    • 🛡️PancakeSwap MEV Guard
    • PancakeSwap Auto Slippage
      • How to Set Slippage on PancakeSwap
    • 🔔Notifications
    • ❓Trading Tools FAQ
      • MEV Guard FAQ
  • Protocol
    • 🍰CAKE Tokenomics
    • 📔Governance
      • How to Vote
    • 💻Developers
      • Developer Docs
      • Contributing
        • Codebase Overview
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On this page
  • Why can’t I see my winnings in my wallet?
  • Why aren't the results of my round showing?
  • I can’t collect my winnings!
  • I can't claim winnings from a prediction round on site.

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  2. Prediction

Prediction Troubleshooting

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Last updated 1 year ago

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Use the sidebar to quickly find the answers to your questions!

Why can’t I see my winnings in my wallet?

When you collect winnings, they might not appear in your wallet’s transaction logs as usual. This is because they use a different type of transaction: Internal transactions. Enter your wallet address on BscScan, then check the “Internal Txns” tab to confirm that they’ve arrived.

Why aren't the results of my round showing?

There’s a 15 block buffer on each round, which can cause delays of up to 45 seconds after the end of a round. This buffer is to accommodate for the fact that we may not be able to reliably fetch a price and end a round immediately: various blockchain factors affect the speed in which transactions get confirmed on the network.

I can’t collect my winnings!

Make sure you have enough BNB in your wallet to pay for gas fees. You’ll need a little BNB to trigger the smart contract.

I can't claim winnings from a prediction round on site.

You might be able to claim your winnings directly from the contract. Follow the steps in the 3 tabs below.

How to check the history of rounds you played

  1. Go to BscScan page of or .

  2. Scroll down to “8. getUserRounds”.

  3. Type in your wallet address under “user(address)”.

  4. Set “cursor(uint256)" to 0 and “size(uint256)" to 1000.

  5. Tap “Query”

  6. Rounds you entered will show below in the first row. (after “uint256[]:”)

First, check whether you should actually be able to claim from the round you played.

  1. Go to the BscScan page of or , and go to the Read tab

  2. Scroll down to “4. claimable”.

  3. Type in the round id you want to check under "epoch(uint256)”.

  4. Type in your wallet address under “user(address)”.

  5. Tap “Query”

  6. If a round is claimable, it will show “true”.

  7. If the result is "false". Please repeat the above steps and try with "19. refundable".

  8. Note: ⬆️ If you see a round returns "false" on both "4. claimable" and "19. refundable", but it shows on the website, it's probably been claimed already and the website is lagging.

How to claim

  1. Go to the BscScan page of or , and go to the Write tab

  2. Tap “🔴 Connect to Web3”

  3. Use MetaMask or WalletConnect to connect.

  4. Scroll down to “3. claim”

  5. Type in the round number you want to claim in this format, including the [] brackets: [12345]

    If you want to claim from multiple rounds together, separate the rounds with a comma like this: [12345,12346,12347]

  6. Tap “Write”

  7. Confirm on wallet

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BNB
CAKE Prediction contract
BNB
CAKE Prediction contract
BNB
CAKE Prediction contract