# I need help ![](https://2908774936-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F-MHREX7DHcljbY5IkjgJ-1972196547%2Fuploads%2F2NCK0gEMKa0oGZCHmxpD%2Fhelp-area-header.png?alt=media\&token=91a522e1-fb52-40e2-8965-22e8e37f80b1) If you find yourself stuck, if something isn't working like it's meant to, or you're not sure if something has worked or not, this help section may be able to, well, help. ## Help sections We have broken the help topic down into sections to help you find what you're after. Below is an overview on what you'll find. ### Troubleshooting Errors The [Troubleshooting Errors page](https://docs.pancakeswap.finance/help/troubleshooting) has a collection of errors users may run into while using PancakeSwap. It shows the problem with both a solution to the problem, and a reason explaining why the problem happened. ### General FAQ The [General FAQ page](https://docs.pancakeswap.finance/help/faq) answers the common questions we get from PancakeSwap users. The answers to these questions give advice, an explanation, or a link to a useful resource. ### Other Guides There are also a number of guides in the help topic that will walk you through technical problems. We add guides when a problem that may be difficult to solve comes up often, so if you're having trouble be sure to check here for a guide to your problem. ## Seeking support PancakeSwap doesn't have a dedicated support service. Instead, if you find yourself with a problem that has no answer here, you can ask for help on [PancakeSwap's Telegram channel](https://t.me/pancakeswap). For your safety, make sure you read the notice about scams if it's your first time on our Telegram. {% hint style="warning" %} **Looking for v1 Exchange?** ⚠️ PancakeSwap V1 Exchange was deprecated on May 2021. Go to the [V2 Exchange](https://pancakeswap.finance/swap?chainId=56) instead for better prices on most pairs. {% endhint %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.pancakeswap.finance/welcome-to-pancakeswap/contact-us/faq/help.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.