PancakeSwap
Launch App
English
English
  • Welcome to PancakeSwap
    • Product Overview
    • ✨How-to Guides
      • Get Started (BSC)
        • Create a Wallet
        • Get BEP20 Tokens
        • Using PancakeSwap without Centralized Exchanges
        • Connect Your Wallet to PancakeSwap
      • Get Started (Aptos)
        • Create a Wallet
        • Get Aptos Coins
        • CAKE Bridging Guide
        • Connect Your Wallet to PancakeSwap
        • Aptos FAQ
      • V3/V2 Migration
        • How to migrate
        • How v3 APR is calculated
        • FAQ
        • V2 Migration
          • Migrate Your Stakings
          • MasterChef v2
            • List of Farms
          • CAKE Syrup Pool
    • 🗺️Roadmap
    • veCAKE Sunset
      • Staked Cake Redemption
      • 🔷[Archive] veCAKE
        • What is veCAKE?
        • How to get veCAKE?
        • Migrate from CAKE Pool
        • veCAKE Managers
        • Bridge your veCAKE
        • Earn CAKE Weekly
          • FAQ
    • 📈Analytics (Info Page)
    • ✅Audits
    • 🤙Contact Us
      • Social Accounts
      • Telegram & Discord Communities
      • 💼Business Partnerships
        • ⛽veCAKE / Gauges
        • 🧑‍🌾Initial Farm Offerings - IFOs
        • 🥞Syrup Pools and Farms
        • 🖼️NFT Marketplace
        • ❓Commonly Asked Business Partnerships Questions
      • Ambassador Program
        • What can you do as an Ambassador?
        • Benefits of a PancakeSwap Ambassador
        • Want to be an Ambassador?
        • ❓ FAQs Page
      • General FAQ
        • I need help
        • Troubleshooting Errors
        • What is an Approval Transaction?
        • Fixing Stuck Pending Transactions on MetaMask
    • 👨‍👨‍👦About Us
      • Team
        • The Kitchen Team
        • Become a Chef
          • Brand / Graphics Designer
          • Motion / Interaction Designer
          • Social Media & Content Manager
          • Developer Relations Manager
          • Product Designer (UX/I)
          • Business Development Manager
          • Senior Backend Engineer
      • Brand & Logos
  • 👴Archive
    • 📂Legacy Products
      • 🖼️[Archived] NFT Marketplace
      • 🎮[Archived] Gaming Platform
        • 📒Brand Kit
        • 🎓Pancake Mayor
        • 🛡️Pancake Protectors
          • FAQ
      • 🍯[Archived] Pottery
        • How to Play Pottery
        • Pottery FAQ
      • 🧈[Archived] Trading Reward
        • How to Participate
          • Top Traders Campaign
          • CAKE Stakers Campaign
        • FAQ
      • 🤝[Archived] Simple Staking
        • How to start Simple Staking
        • FAQ
        • Terms & Conditions
      • 🎯[Archived] PancakeSwap Quest
        • Getting Started
        • How to Join and Complete a Quest
        • Rewards
      • 💧[Archived] Liquid Staking Integration
        • How To Liquid Stake
        • WBETH
          • WBETH FAQ
        • SnBNB
          • SnBNB FAQ
      • 💸[Archived] Options
        • Options Primer
        • CLAMM Options
        • Options FAQ
      • [Archived] CAKE Syrup Pool
        • How to use the Flexible Staking option
        • How to use the Fixed-Term Staking option
    • Old Tokenomics
      • CAKE Tokenomics v1
      • Controlling CAKE supply v1
    • How to Use Farms with BscScan
    • [Archived] Affiliate Program
      • Dashboard & Link
      • Commission Structure and Payment
      • Program Rules & Guidelines
      • Terms & Conditions
  • Trade
    • 🔄Swap
      • Token Swaps
      • How to Trade
      • Fees and Routes
      • Market Maker Integration
      • Smart Router (V2)
        • How to trade using Smart Router
    • ♾️PancakeSwap Infinity
      • Key Features
      • Hooks
        • Dynamic Fee Hook
      • Pool Types
      • Farms
    • 🎯Limit Orders and Twap
      • How to use Limit Orders
      • How to use TWAP
    • 📈Perpetual Trading
      • What is Perpetual Trading?
      • Perpetual Trading V2
        • How can I use it?
        • Dumb Mode
          • Dumb Mode Guide
        • Degen Mode
          • Degen Mode Dynamic Fee
        • MADBTCUSD
          • MADBTCUSD FAQ
        • Perpetuals V2 Glossary
        • Forex
        • Perpetual Trading FAQ
          • Arbitrum
            • ALP Syrup Pool (Arbitrum)
              • ALP Buying & Selling Fees
        • Trading Rewards Program
          • Arbitrum
        • Supported Chains, Modes & Markets
      • Perpetual Trading V1
        • Perpetuals V1 Glossary
        • How can I use it?
        • V1 Perpetual Trading FAQ
    • 🏦Stableswap
      • How to StableSwap
    • 💳Buy Crypto
    • ❓Trading FAQ
      • Swap FAQ
      • v4 FAQ
      • Limit Orders and TWAP FAQ
  • Bridge
    • 🌉Bridging
      • Between EVMs
      • Between EVM and Aptos
      • Wormhole Bridge Guide
    • ❓Bridging FAQ
      • Wormhole Bridge FAQ
  • Earn
    • 🌊Liquidity Pools
      • How to Add/Remove Liquidity
      • ⛏️Pancake Picks
      • Zap
        • Zap (V2)
    • 🚜Yield Farming
      • How to Use Farms
        • How to Use Farms (Legacy)
      • APR/ROI/IL Calculator
      • Farming on Aptos
        • FAQ
      • Crosschain Farming
        • FAQ
    • 🥩Cake Staking
      • 🍯Syrup Pools - Stake CAKE
        • Syrup Pools
    • 🛍️IFO (Initial Farm Offering)
      • How to Participate in an IFO
      • How to Participate in CrossChain IFOs
      • FAQ
      • NFT Profile System
        • How to Set Up an NFT Profile
        • Teams
      • Contract Details
    • ❓Earn FAQ
      • Cake Staking FAQ
        • Syrup Pool FAQ & Troubleshooting
  • Play
    • 🔮Prediction
      • How to Use Prediction
      • AI Prediction
      • Prediction FAQ
      • Prediction Troubleshooting
      • Prediction Mini App
    • 🎟️Lottery
      • How to Play Lottery
      • Lottery FAQ
  • ❓Play FAQ
  • Trading Tools
    • 🛡️PancakeSwap MEV Guard
    • PancakeSwap Auto Slippage
      • How to Set Slippage on PancakeSwap
    • 🔔Notifications
    • ❓Trading Tools FAQ
      • MEV Guard FAQ
  • Protocol
    • 🍰CAKE Tokenomics
    • 📔Governance
      • How to Vote
    • 💻Developers
      • Developer Docs
      • Contributing
        • Codebase Overview
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On this page
  • Help sections
  • Troubleshooting Errors
  • General FAQ
  • Other Guides
  • Seeking support

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  1. Welcome to PancakeSwap
  2. Contact Us
  3. General FAQ

I need help

PreviousGeneral FAQNextTroubleshooting Errors

Last updated 1 month ago

Was this helpful?

If you find yourself stuck, if something isn't working like it's meant to, or you're not sure if something has worked or not, this help section may be able to, well, help.

Help sections

We have broken the help topic down into sections to help you find what you're after. Below is an overview on what you'll find.

Troubleshooting Errors

General FAQ

Other Guides

There are also a number of guides in the help topic that will walk you through technical problems. We add guides when a problem that may be difficult to solve comes up often, so if you're having trouble be sure to check here for a guide to your problem.

Seeking support

Looking for v1 Exchange?

The has a collection of errors users may run into while using PancakeSwap. It shows the problem with both a solution to the problem, and a reason explaining why the problem happened.

The answers the common questions we get from PancakeSwap users. The answers to these questions give advice, an explanation, or a link to a useful resource.

PancakeSwap doesn't have a dedicated support service. Instead, if you find yourself with a problem that has no answer here, you can ask for help on . For your safety, make sure you read the notice about scams if it's your first time on our Telegram.

⚠️ PancakeSwap V1 Exchange was deprecated on May 2021. Go to the instead for better prices on most pairs.

🤙
Troubleshooting Errors page
General FAQ page
PancakeSwap's Telegram channel
https://v1exchange.pancakeswap.finance/#/swap
V2 Exchange